Coordinator - Assurance & Risk (Community Services)
Job No:
S3997
Location:
Anglicare SQ - Governance, Risk & Assurance - Brisbane, QLD
About the Position
Anglicare SQ is one of Queensland’s most experienced community service providers, and over the years our offering has evolved under different banners, and expanded greatly to include “all of life” services. Our range of supports is ever-increasing and are delivered in partnership with government and other organisations.
Our Governance Risk & Assurance team are responsible for positioning Anglicare to be in-step with progressive reforms and advancing community services excellence through governance, strategic research, quality assurance and risk management. To support the team, we require a Coordinator - Assurance & Risk specialising in community services.
The Coordinator - Assurance & Risk (Community Services) role is responsible for best practice quality management systems and programs of activity with the portfolio, including the application of risk management practices, and continuous improvement initiatives.
About You
With a significant background in quality, risk or governance, you will be passionate about supporting Anglicare to provide quality care for both aged clients and those with a disability within the community. Skills and experience will include:
- Proven understanding of the provision of care within aged care and disability support within a community-based service
- Robust understanding of relevant legislative requirements and reforms including Home Care Common Standards, NDIS and Human Service Quality Frameworks
- Successful leadership and implementation of best practice quality management systems
- Effective risk monitoring and management, quality assurance reviews and critical analysis
- Identifying need, recommending improvements and facilitation of enhancements/upgrades for service development and delivery
- An understanding of multi-stream services and working within a multidisciplinary organisation
- Previous experience in the use of Riskman or similar software would be an advantage
To be successful in this role, you will bring a collaborative, team-focused approach and the following capabilities:
- Experience in advising, coaching and mentoring managers and staff on risk and compliance issues, with the ability to build strong networks with key stakeholders
- Able to develop highly effective working relationships by building credibility, respect and rapport
- Change and project management skills, including the ability to influence others
- A proven track record in streamlining processes and technology systems to increase efficiencies
- A robust understanding of the service delivery landscape
- A flexible, collaborative approach, a team focus and a self-directed work ethic
You will be required to hold the following:
- Blue Card (Working with Children) with Yellow Card exemption
- National Police Certificate
- A Queensland Driver Licence and a willingness to travel throughout the service region
- A tertiary qualification (or equivalent) relevant to the role is highly desirable
JOB NUMBER S3997
For further information please contact
Sarah Burston on 07 3028 4213 or 0466 470 801
Applications close Friday 31st May 2019
Shortlisted applicants will be asked to complete a Pre-Employment Assessment that requires disclosure of pre-existing injuries, illnesses or conditions that could reasonably be aggravated by performing the duties of this position.